Privacy Policy

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Azalea Bindery Privacy Policy

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as hosting our website with a secure webhost that monitors the servers for potential vulnerabilities and attacks, keeping up-to-date with our plugins, themes, and WordPress, and through installation of a SSL (Secure Socket Layer) certificate.

Who We Are

This Privacy Notice applies to information we collect when you use www.azaleabindery.com and any other websites, mobile applications (“app(s)”), or services that post a link to this Privacy Notice (collectively, the “Service”). This Privacy Notice describes how Azalea Bindery, 1 Brookgreen Place, Asheville, NC, 28804 collects, uses, and shares Service-related information about you.

What personal data we collect and why we collect it

  • We collect contact information to be able to communicate with you. For example, if you request a consult or sign up for our quarterly newsletter, you may be asked to provide your name, address, and email. We retain this information for the life of the business unless you unsubscribe. We do not use this information for any marketing purposes.
  • We collect basic visitor information through Google Analytics cookies (search queries, device type, geolocation, return visits, etc.) but you can opt out of cookies at any time via your browser settings. To learn how Google uses your information see Google’s privacy policy. We retain this information for 1 year and use this information for our internal marketing purposes only.
  • We collect credit card information when you make a purchase on our website. In such event, it is our policy to redirect you to a payment processing portal hosted by a third party payment processor, either PayPal or Stripe. Please read the privacy policy on our payment processor’s website regarding the use, storage and protection of your credit card information before submitting any credit card information.
  • We collect personal data to process and ship your orders, inform you about the status of your orders, correct addresses and conduct identity verification and other fraud detection activities. This involves the use of certain Personal Data and payment information.
  • We collect personal data when you interact with our third party social networking features, such as “Like” or “Share” functions, to serve you with advertisements and engage with you on third party social networks. You can learn more about how these features work, the profile data that we obtain about you, and find out how to opt out by reviewing the privacy notices of the relevant third party social networks.

Who we share your data with

We do not sell your private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or your site. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, payment providers you use for your ecommerce operations, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, and data escrow services that allow us to provide domain registration services, and your hosting provider if your site is not hosted by Automattic), those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products available on our websites (such as the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you.

Below are some privacy policies you can review.

Mailchimp

When you signup for our quarterly newsletter and interact with an email campaign that you receive from us, we may collect information about your device and interaction with an email via Mailchimp cookies and other tracking technologies to collect some of this information. Mailchimp’s use of cookies and other tracking technologies is discussed more below, and in more detail in their Cookie Statement here.

  • Device information: We collect information about the device and applications you use to access emails sent through our Services, such as your IP address, your operating system, your browser ID, and other information about your system and connection.
  • Product usage data: We collect usage data about you whenever you interact with emails sent through the Services, which may include dates and times you access emails and your browsing activities (such as what pages are viewed). We also collect information regarding the performance of the Services, including metrics related to the deliverability of emails and other electronic communications our Members send through the Services. This information allows us to improve the content and operation of the Services, and facilitate research and analysis of the Services.

If you have opted in to our marketing emails, you can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing messages.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

We retain your personal data or information collected or processed by the web site. We keep contact form entries for six months, analytics records for 1 year, and customer purchase records for 10 years.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How to opt out of data collection

You can also opt-out by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message. Alternatively, you can contact us using our contact form to ask us to delete your information.

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